AI systems built around the way your business runs.
Sim LLC designs and builds custom AI (assistants, automations, document intelligence, and intake systems) tailored to your workflows, tools, and outcomes. Not a platform to learn. A system that fits.
- Custom-built per client
- Fixed-scope engagements
- Runs in your environment
- Law
- Accounting
- Healthcare
- Dental
- Home services
- Real estate
- Insurance
- Automotive
- Manufacturing
- Recruiting
- Agencies
- Nonprofits
- Branded merch
- E-commerce
- Construction
- + many more
Four capabilities, assembled to your operation.
Every Sim build starts from your workflows. You get the pieces that fit, not a platform to learn.
Custom AI assistants
Trained on your documents, tone, and tools, so answers, drafts, and decisions happen faster, without losing your voice.
Learn more →Workflow automation
Event-driven automations across your existing systems. Intake, routing, follow-up, reporting. Handled.
Learn more →Document intelligence
Extract, classify, and route documents at production volume, with audit trails your team can defend.
Learn more →Intake & lead systems
Always-on lead and intake workflows: qualifying, scheduling, and routing every inquiry, in the channels your customers actually use.
Learn more →We map the work first. Then we build the AI.
Fixed scope. Fixed timeline. You see it running in your business, on your data, before you commit.
- Step 01Discover
Discover
We listen to the people who actually run the work.
- Stakeholder interviews
- Operational inventory
- Early opportunity list
- Step 02Map
Map the workflows
We draw your operation as it really is, not the tidy version.
- Workflow maps
- System inventory
- Current-state metrics
- Step 03Identify
Identify high-value opportunities
We name the moves with the best return, and why.
- Ranked opportunities
- Impact estimates
- Recommended first build
- Step 04Design
Design the system
We spec exactly what gets built, before anyone writes code.
- System design doc
- Integration plan
- Acceptance criteria
Built for the operation you actually run.
We work across service-heavy, admin-heavy, and document-heavy industries, and plenty of businesses that don’t fit neatly into any of them.
Professional services
3 + examplesFirms whose output is expertise, built on documents and billable hours, where time not spent on the work is margin lost.
- Law firms
- Accounting & bookkeeping firms
- Consulting practices
Healthcare & private practices
5 + examplesClinical and wellness practices where front-desk capacity and admin load determine how many patients a provider can actually see.
- Dental offices
- Chiropractors
- Physical therapy clinics
- Med spas
- Private practices
Home services
8 + examplesService businesses running on phones and trucks, where every missed inbound is a competitor’s booked job.
- HVAC
- Plumbing
- Electrical
- Roofing
- Landscaping
Real estate & property
3 + examplesAgents, brokerages, and managers running relationship-heavy operations where responsiveness is the product.
- Real estate agents
- Brokerages
- Property managers
Insurance
3 + examplesAgencies whose margin lives in renewal retention, claims throughput, and quote-to-bind speed.
- Independent agencies
- Brokerages
- MGAs
Automotive
3 + examplesShops and centers balancing bay capacity, parts timing, and customer communication on tight margins.
- Auto repair shops
- Collision centers
- Fleet maintenance
These are examples, not limits. If your operation is service-heavy, admin-heavy, or document-heavy, we’ve probably built something close to what you need.
Generic AI is built for everyone.
Your system should be built for you.
Off-the-shelf AI asks your business to adapt to the software. A custom Sim system does the opposite.
Solutions, grouped by the problems they solve.
See where Sim systems most often show up, and what changes in the business when they do.
After-hours lead response
Leads come in evenings, weekends, and lunch breaks. Your competition answers first.
- Home services
- Real estate
- Legal intake
Document-heavy back-office workflows
A real chunk of your team’s week is spent reading, classifying, and moving documents that look a lot like the last thousand.
- Accounting
- Insurance
- Legal
Internal knowledge search
Your best answers are locked in PDFs, wikis, shared drives, and a handful of senior people’s memories.
- Growing teams
- Multi-location operations
- Regulated industries
Intake routing & qualification
Inbound goes into one pile, then a human has to read, label, and route everything before the work can start.
- Law firms
- Agencies
- Support teams
Quote & order intake routing
Quotes, RFQs, and order requests arrive through email, web forms, account managers, and storefronts. Sorting them by product line, account, and urgency is full-time work before any quoting begins.
- Multi-product B2B
- Branded merchandise programs
- Distributors
Product, vendor & policy knowledge assistant
Every quote and reply needs the right product info, vendor lead time, decoration spec, pricing rule, or account-specific policy. The answers live in catalogs, vendor portals, and senior staff’s heads.
- Distributors
- Branded merch & promo
- Multi-vendor catalogs
A firm for the AI era. Built like an operations firm.
We read your operation first, design the system on paper, then build it in your environment. The result: AI that actually belongs in your business.
- 01
Built by operators, for operators.
We think about throughput, margin, and handoffs, not feature lists. Every system is scoped against a real business outcome.
- 02
Small firm. Serious work.
A limited number of engagements at a time means the people you meet are the people who design, build, and support your system.
- 03
Fixed-scope builds.
Concrete components, clear acceptance criteria, and predictable pricing. You see exactly what you’re getting before anyone writes code.
- 04
AI-native, systems-literate.
Modern AI is powerful only when it’s assembled into a system that fits. We bring both disciplines, not one pretending to be the other.
A Sim system is drawn before it’s built. Your operation on the left. The components Sim assembles in the middle. The outcomes you measure on the right.
Answers to the questions business owners ask.
If you’re evaluating a custom AI engagement, you’re probably asking some version of these.
We work with small and midsize businesses across service-heavy, admin-heavy, and document-heavy industries: law firms, accounting and bookkeeping firms, medical and dental practices, home services, real estate, insurance, automotive, manufacturing, recruiting, agencies, nonprofits, e-commerce, construction, and plenty beyond that list. If your operation has repeatable workflows and real inputs, we can almost certainly help.
Yes. Every engagement starts by mapping your workflows, your tools, and your outcomes. Then we design and build against that specific picture. You don’t get a template pointed at your problem; you get a system built for your operation.
Usually not. Most Sim systems work inside the tools you already run: your CRM, your inbox, your phone system, your document storage, your accounting software. We add intelligence and automation around them, not another platform to learn.
Discovery and mapping takes about a week. A first custom build is typically four to six weeks from design sign-off to live operation, depending on integrations and data complexity. We work in tight iterations and you see progress throughout.
Absolutely. A common starting point is a fixed-scope first build (one workflow, one clear outcome, real results) that proves the fit before you commit to anything larger. Many clients expand from there into additional workflows and systems.
Tell us about your operation. We’ll tell you what we’d build.
A short call is the fastest way to see if Sim fits. No slide decks. Just a conversation about your workflows and what would actually move the needle.