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Sim LLC
Services

Custom AI, assembled to your operation.

Sim systems are built from a set of proven components, then tailored to your workflows, your data, and the outcomes that actually matter to your business.

01 / Category

Assistants

Purpose-built assistants trained on your firm’s knowledge and voice.

AssistantsCustom build

Custom AI assistants

Assistants built on your documents, systems, and language, so they sound like your firm and help your team answer, draft, and decide faster.

Outcomes

  • Faster answers to repeat client questions
  • On-tone drafts written from firm knowledge
  • Consistency across people and teams

Fits

  • Client-facing teams
  • High document volume
  • Specialized language or policy
AssistantsCustom build

Internal knowledge assistants

A private assistant trained on your SOPs, playbooks, product and vendor data, and historical work, so new hires ramp faster and seasoned staff stop re-answering the same questions.

Outcomes

  • Shorter onboarding for new team members
  • Single source of truth across scattered docs and catalogs
  • Captured institutional knowledge that doesn’t walk out the door

Fits

  • Growing teams
  • Multi-location operations
  • Multi-product or multi-vendor catalogs
  • Regulated or policy-heavy work
02 / Category

Automation

Event-driven workflows that connect the tools you already run, quietly removing the repetitive work.

AutomationCustom build

Workflow automation systems

Event-triggered automations that connect the tools you already run, quietly removing the repetitive steps in intake, order routing, follow-up, handoffs, and reporting.

Outcomes

  • Hours of manual work returned to your team each week
  • Fewer dropped handoffs between systems and teams
  • Consistent execution across every ticket, lead, order, or file

Fits

  • Service businesses
  • Admin-heavy back offices
  • Multi-team operations
  • Teams stitched together by copy/paste
AutomationCustom build

Inbox & email triage automation

Shared inboxes read, classified, routed, and replied to in the background, with humans stepping in only where judgment is actually needed.

Outcomes

  • Inbox response times cut dramatically
  • The right message in front of the right person, faster
  • Draft replies ready for review instead of written from scratch

Fits

  • Shared inboxes
  • Customer service teams
  • Operations coordinators
AutomationCustom build

CRM follow-up workflows

Follow-up sequences that actually happen: timed to real behavior, personalized to context, and handed to a human at exactly the right moment.

Outcomes

  • Quotes and proposals that don’t go cold
  • More second and third touches without manual effort
  • A pipeline that reflects real activity, not stale entries

Fits

  • Sales-driven businesses
  • Long sales cycles
  • Multi-stakeholder deals
AutomationCustom build

Support automation

A first-line support layer that resolves common issues across product lines, brands, and accounts, escalates the complicated ones with full context, and learns from every resolution.

Outcomes

  • Faster first-response for customers
  • Support team focused on the problems that actually need them
  • Patterns surfaced from ticket data you couldn’t read manually

Fits

  • E-commerce
  • Software-adjacent services
  • Membership and subscription businesses
  • Multi-brand or multi-channel programs
03 / Category

Documents

Pipelines that read, classify, route, and summarize documents at production volume.

DocumentsCustom build

Document intelligence

Extract, classify, summarize, and route documents at production volume (contracts, claims, invoices, estimates, records) with an audit trail you can defend.

Outcomes

  • Hours of document review compressed into minutes
  • Cleaner data flowing into downstream systems
  • A reliable audit trail for every decision

Fits

  • Legal
  • Accounting
  • Insurance
  • Healthcare admin
  • Construction
04 / Category

Intake

Always-on intake, scheduling, and lead-handling systems for every inbound channel.

IntakeCustom build

Lead intake & qualification

An always-on intake layer that captures inbound leads, asks the right qualifying questions, routes them to the right person, and logs the whole thing in your CRM.

Outcomes

  • Every inquiry answered: nights, weekends, volume spikes
  • Qualified leads delivered to sales ready to close
  • Clear data on sources, conversion, and response time

Fits

  • High inbound volume
  • After-hours inquiries
  • Multi-channel lead flow
IntakeCustom build

Missed-call text-back & phone workflows

When a call goes unanswered, a considered text hits within seconds, qualifying, scheduling, or escalating before the prospect moves on to a competitor.

Outcomes

  • Recovered revenue from calls that would otherwise be lost
  • Fewer voicemails sitting in limbo
  • A clear next step for every missed call

Fits

  • Home services
  • Medical practices
  • Any high-call-volume business
IntakeCustom build

Appointment scheduling workflows

Scheduling flows that understand your calendar, your services, your techs, and your rules, then book the right kind of appointment into the right slot, automatically.

Outcomes

  • Booked appointments without staff phone-tag
  • Fewer no-shows from reminders and confirmations
  • Capacity used more fully across the week

Fits

  • Practices with providers
  • Field-service teams
  • Consult-based sales cycles
05 / Category

Operations

End-to-end systems and custom internal tools that run a piece of your operation.

OperationsCustom build

Reporting & summary generation

Weekly rollups, client reports, exec summaries, and call recaps, generated automatically from the systems your team already works in.

Outcomes

  • Reports produced in minutes instead of days
  • Consistency across every client, every week
  • Analyst time redirected to interpretation, not assembly

Fits

  • Agencies
  • Professional services
  • Multi-client operations
OperationsCustom build

Custom internal tools & portals

Purpose-built tools for the workflows a spreadsheet can’t hold anymore: client portals, internal dashboards, review queues, approval flows.

Outcomes

  • Workflows moved out of spreadsheets and email threads
  • Cleaner data captured at the point of work
  • Visibility for leadership without another status meeting

Fits

  • Ops-heavy businesses
  • Teams outgrowing spreadsheets
  • Multi-step approval work
OperationsCustom build

End-to-end operational AI systems

Multiple Sim components assembled into a single system that runs a piece of your operation from intake to outcome, with humans in the loop where it matters.

Outcomes

  • A whole workflow modernized, not just a task
  • Consolidated reporting across the full flow
  • Compounding efficiency as each component reinforces the others

Fits

  • Operators with a clear process bottleneck
  • Teams ready for a step change
  • Multi-channel businesses
  • Growth-stage businesses
OperationsCustom build

Industry-specific AI workflows

Tailored workflows designed around the realities of your industry, not a generic template retrofitted to sort-of fit.

Outcomes

  • Language, steps, and outputs that match how your industry actually works
  • Faster adoption because the system feels native
  • Results measured against the metrics your industry cares about

Fits

  • Specialized practices
  • Regulated industries
  • Businesses with distinct operational rhythms
Not sure which pieces fit?

Bring us the operation. We’ll bring you the system.

Most engagements start with discovery and mapping, and a clear recommendation for the first, highest-leverage build.